HR Team Fired After AI Auto-Rejects Manager’s CV: The Risks of AI in Recruitment
3 min read
INTRODUCTION
The HR team was terminated after an AI system mistakenly auto-rejected a manager’s CV, sparking widespread debate. The incident highlights the risks of over-reliance on AI in recruitment processes and underscores the need for human oversight. Public expressed their opinion that AI can assist humans, there should always be a monitor on those systems , especially in high-stakes decisions. This case raises concerns about the role of automation in HR and calls for a balanced approach between AI efficiency and human intuition.
An Anguish Discovery
Many companies nowadays started using AI-driven systems for the recruitment process, offering automated CV filtering and candidate screening. This helps to reduce the process of screening the application by checking with the needed keywords.This is a story of a manager in Reddit platform ,he noticed for the past three months the HR team has done their screening with ATS."The truly infuriating part was that I consistently talked to them asking for progress, and they always told me that they had some candidates that didn't pass the first screening processes, which was false," he explained.
He decided to create a fake name with his resume which is rejected in this screening process.He received an auto rejection email.
The Fallacious System
Manager thus realised the team is not aware of this flawed system
When looking for the root cause it lies on the ATS-applicant tracking system
Instead of searching in Angular ,unknowingly they confirgued for AngularJs developer
Actually they are looking for Angular one ,this lead to serious misunderstanding in selection
‘Digital obstacle course’-They act as barrier for potential hires
The consequences
This incident highlighted a significant flaw in the hiring process, where reliance on technology led to devastating consequences.Social media quickly gained this attention.Users raised their voice of opposition and mentioned HR team as”lazy” .They also commented “This is why automated system should never replace human judgement “.”HR should be more vigilant ,as it embarrass company “.Another notable suggestion “I think it's fine if they use AI,but they should require a human to manually review the decision by the AI”
Already there are 40% of companies started using AI for the recruitment .Its is clear that we need a balanced approach to make this more efficient.Even though AI is enhancing the efficiency ,human should also be alert with the mechanisms .This should be taken as a serious consideration because it affect both talent employees and company in losing an valid applicant
Conclusion
The Entire team was fired for relying more on this flawed system without manual analysis.Every mistake gives an alertness and enhancement in the system .Considering it we can be more cautious and grow with technology in a positive manner .
References
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